Warranty work,
zero hassle.
This is the road your claim travels — first, 3 things from you, all required. Then we drive the rest.
Your car, at our shop *
No car here — no diagnosis, no case.
* REQUIREDYour contract, in our hands *
The complete contract you signed — every page. The policy number alone tells us nothing. Don’t have it? Get a copy from your company and send it to us.
* REQUIREDYour maintenance receipts *
The company WILL ask for them to approve. We need them before we file.
* REQUIREDWe diagnose it
We find the exact failure.
We build the estimate
Priced and documented.
We file your case
They answer Monday–Friday.
Approved? We repair it
If they say no, you decide. No pressure.
Your car, at our shop *
No car here — no diagnosis, no case.
* REQUIREDYour contract, in our hands *
The complete contract you signed — every page. The policy number alone tells us nothing. Don’t have it? Get a copy from your company and send it to us.
* REQUIREDYour maintenance receipts *
The company WILL ask for them to approve. We need them before we file.
* REQUIREDWe diagnose it
We find the exact failure.
We build the estimate
Priced and documented.
We file your case
They answer Monday–Friday.
Approved? We repair it
If they say no, you decide. No pressure.
NO CAR, NO CLAIM · NO CONTRACT, NO CASE · NO RECEIPTS, NO APPROVAL
We don’t sell warranties — we make yours pay. Still under the factory warranty, or holding the manufacturer’s own plan? That work belongs at the dealer — we’ll tell you straight, before you waste the trip.
How your claim works
Six steps, all in the open — no fine print, nothing hidden. The three steps marked with a red asterisk are required, just like on a form.
The asterisk works like on a form: the step marked with * is required.
Just like a form won't let you continue without a last name or an email, your claim can't move forward without that step.
Your car, at our shop ** Required
The vehicle has to be here, at Alfa Garage Miami — no exceptions. We don't work claims “remotely”: without the car in the shop there's no diagnosis, and without a diagnosis there's no case to file.
Without this step, you can't continue.
Your contract, in our hands ** Required
Send us the complete contract you signed — every page. The policy number alone tells us nothing; we have to read what you bought. If you don’t have it, ask your warranty company for a copy and send it to us. A photo is enough — send it whichever way is easiest:
- Photo by phone
- By text
- By email
The contract is the document that tells the company what your warranty covers. Without it, the case can't be opened.
- A photo of the problem — it shows the damage, but it doesn't prove your coverage.
- An estimate from another shop — the case is opened with our diagnosis, not someone else's.
Your maintenance receipts ** Required
Oil changes, services, repairs — the receipts that prove the car was maintained. Your warranty company will ask for them to approve your claim, so we collect them before we file — not after. Without this step, you can’t continue.
Diagnosis and estimate
With your car in the shop, we diagnose it to find the exact cause of the failure. With that diagnosis in hand, we build the repair estimate.
We file your case
We contact your extended warranty company and present the complete case: your contract, the diagnosis and the estimate. From there on, the decision is the company's.
Heads up: warranty companies work Monday to Friday only — your claim's answer and approval can only come on business days, never on weekends.
Approved or not approved
The warranty company reviews the case and responds. Whatever happens, we tell you first:
If approved
We let you know and we go ahead and repair your car. The warranty pays according to the terms of your contract.
If not approved
We let you know just the same, and the decision is yours: you have it repaired on your own with us, or it doesn't get repaired. No surprises and no pressure.
The claim,
handled.
We initiate the claim, run factory-standard diagnostics on our Autel MaxiSys Ultra, and document with HD photographic proof and technical telemetry — then coordinate directly with the adjuster.
We advocate to ensure your repair uses factory-certified OEM parts and manufacturer-approved fluids — not cut-rate substitutes.
We negotiate the labor times and rates these high-line repairs actually require — so the job is done right, not rushed.
Drop your car off with us — we receive vehicles at any hour, key drop box on site. We manage inspector visits, calls and documentation — you only pay your contractual deductible.
We work with them all.
A sample of the warranty and VSC administrators we deal with directly:
Have a provider not listed here? As long as your third-party warranty allows repairs at a licensed independent facility with certified technicians, we accept it. Bring your policy number or warranty card — we verify your coverage, tear-down allowances and rental car benefits before your BOOK SERVIZIO.
What gets claims paid.
And what gets them denied.
An extended warranty is a contract, and contracts pay on paper, not on promises. Here is how the game actually works, and how we play it for you.
A claim they can verify. Authorization opened before anyone touches the car. A real diagnosis with fault codes, photos of the failed part, your service history, and an estimate built from factory part numbers and published labor times. That is the file that gets paid.
Starting the repair before the approval comes in. A part that is not on your plan's list. Maintenance records with gaps in them. A worn part that has not actually failed yet. Throwing the old part away. Finding more damage and carrying on without calling them back. Any one of these can kill a claim that should have been paid.
Keep them, and bring them. Your contract asks for proof the car was serviced on the manufacturer's schedule: dated receipts with your VIN and the mileage on them. Handwritten notes do not count. For engine work, adjusters usually ask for the last two years of oil services, and your contract can reach back to the day your coverage started. Most contracts set the floor at an oil service at least every six months or 5,000 miles. More records is always better. And if your car is serviced with us, your file is already here.
The warranty company will ask, so here they are. Our labor runs from $190 an hour, set by vehicle and model year, up to $490 for the newest exotics. Diagnosis is always charged, including on warranty work, because the diagnosis is what makes the claim real. And every repair we perform carries our own shop warranty, from 90 days or 3,000 miles up to 24 months or 24,000 miles depending on the service. You end up covered twice: by them, and by us.
We read the real contracts, the Consumer Reports numbers, and the Florida law, and wrote down the whole game: the 5 NO-NOs that get claims denied, the 5 moves that get them paid, and the government cases against the companies themselves. We don't sell warranties — we make yours pay.
Book SERVIZIO
Fast turnaround, transparent diagnostics and honest service in Miami.
We confirm every booking personally.